Frequently Asked Questions
No. My 24/7 Gym does not have a long term contract for regular memberships. Simply inform us in writing at least 24 hours before the scheduled payment and no further payments will be deducted from your account. Ask any of our team if you need the scheduled payment dates.
Payments are made each two weeks by direct debit from your bank account or credit card. (Visa and Mastercard)
You can stop your membership anytime by sending us an email or dropping in to complete a cancel form. That's it!
This option is currently not available unless you make a casual visit during staffed hours. These hours are currenly 9am to 1pm Monday to Saturday. Sometimes we are in the office much later, so ring 03 5678 5533 if outside these hours.
Prices will be reviewed each 12 months and if they are increased, you will receive 60 days notice. Remember you can cancel with no contract penalty on our regular memberships.
You can reactivate your membership at anytime but the joining fee may be re-applied.
You will have your own key fob that gives you access to the gym 24 hours a day, seven days a week. If you are a casual user, you can only visit the gym when staff are on duty.
Yes. For our members, My 24/7 Gym is open EVERY day of the year. However casual members can only access the gym when staff are on duty.
If your friend is not a member, they can only attend the gym when staff are on duty and pay the casual entry fee.
Yes, we already have some fantastic personal trainers to assist you with your health and fitness goals.
Classes are not available at My 24/7 Gym, however one of our personal trainers hosts regular classes just over the bridge in Newhaven.
Yes. My 24/7 Gym has two showers and two toilets on site, plus one shower and toilet for members who require disabled facilities.
Yes you can for a casual entry fee but only when staff are on duty.
9.30am until 3pm Monday to Friday and 9am until 1pm on Saturday are the minimum hours, to see if we are staffed at other times, call us on 03 5678 5533.